Job title: Custom Care Services
Start date: ASAP
Contract type: Full time
Salary: up to 650€ gross (depending on experience)
Positions available: We are looking for 1 person to join our team
- Resolves customer inquiries and concerns in accordance with the Client and company policies and with the highest degree of courtesy and professionalism.
- Communicates with end-users using web-based tools regarding navigation of applications and functionalities
- Provides customer support through telephone calls, email, text, and chat technologies.
MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)
- Diploma or equivalent required.
- 1-2 years of customer service experience and/or help desk/tech support required.
- Excellent listening skills and communication, both **** and written.
- High proficiency in typing and grammar is essential.
- Knowledge of windows operating systems and the internet.
- Ability to learn and work with multiple software applications.
- Provide teamwork and positive oriented attitude and flexibility.
- Must speak and write in both English and Italian at high level.
- Must be able to translate at a high quality from English to Italian and vice versa.
If you are available to interview and start immediately, please return your up to date CV to firstname.lastname@example.org.